Dear Employee,

We are unable to find your enrolment within our systme. There could be 2 potential causes:

  • You have joined your organization recently (~30 days). Please contact HR or Insurance representative within your organization
  • Data is not synced, request you to connect with TPA account manager (or any touchpoint) and share the screenshot along with your employee id and corporate email id.

Error Details:
Sorry failed to process the Single Sign-On Request as your User ID is not registered with us