Dear Employee,
We are unable to find your enrolment within our system. There could be 2 potential
causes:
- You have joined your organization recently (~30 days). Please contact HR or Insurance
representative within your organization
- Data is not synced, request you to connect with TPA account manager (or any touchpoint)
and share the screenshot along with your employee id and corporate email id.
Error Details:
Sorry failed to process the Single Sign-On Request as your User ID is not registered with us